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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Fisher

January 30, 2026

5  out of  5
rating by Michelle Fisher
"I wrote my initial review six years ago and I am coming back to say I appreciate Tim and Amy even more today! Amy is my go to and always goes above and beyond for me and all the members of my family! We have many different policies - renters, home owners, car and life! The products and services they give us are the absolute best! And their customer service cannot be beat! Here was my original review! While I have been a State Farm customer for years, I recently change my agent to Tim. I could not recommend him more highly. We did an insurance "check up" and updated multiple policies to get the best coverage at reasonable prices. Tim was patient and kind and answered so many of my questions before I even had the chance to ask him. It was very obvious that he has my best interest at heart. In this day and age, such commitment to customers is a rare find and so appreciated."
We responded:
"Thanks so much for your kind words!"
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Colleen Elias

January 9, 2026

5  out of  5
rating by Colleen Elias
"I've been with Tim and his staff for a year and a half. I have auto, home owners and an instrument insured with State Farm. Any questions I have they respond right away and there is a yearly review to go over all the coverage that you have to make sure there is not a need for changes."
We responded:
"Thank you, Colleen, for sharing your experience with us over the past year and a half. We're glad to hear that our team has been responsive to your questions and that the yearly review process has been beneficial for you. Your trust in us for your auto, home, and instrument insurance means a lot. "
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Mandala Meals

December 30, 2025

5  out of  5
rating by Mandala Meals
"Easy and simple getting policies set up. Priscilla was very helpful and patient when I didn’t have all the information together that I needed. All of the staff is kind and very helpful anytime I’ve had a question."
We responded:
"Thank you, Mandala Meals, for your feedback! We're glad to hear that Priscilla and the team were able to assist you effectively. Your support means a lot to us. "
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Trudy Gale

December 30, 2025

5  out of  5
rating by Trudy Gale
"Great team of people who are customer service driven. We’ve been with this office for several years and have no complaints. Keep up the great work!!!"
We responded:
"Thank you, Trudy, for your kind words and for being with us for several years. We're grateful for your support and are committed to maintaining the level of service you appreciate. Your feedback means a lot to our team. "
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Bill Freundel

December 30, 2025

5  out of  5
rating by Bill Freundel
"Most competent and friendly service. It was a real pleasure working with this agency"
We responded:
"Thank you, Bill, for your kind words. We're glad to hear that you found our service competent and friendly. It was a pleasure working with you too. "
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Vonda Green

December 29, 2025

5  out of  5
rating by Vonda Green
"November 2025 was a month of unfortunate events. Three family members had emergency visits or stays a the hospital. As stressful as that was, then my ball joint snapped. Called Tim Peiffers office and I was asked if I was safe and they sent a tow truck out. The driver was so nice. This was the easiest, nicest, service call I ever experienced. Great office, full of great people! Thank you!"
We responded:
"Thank you, Vonda, for sharing your experience during such a challenging time. We're glad to hear that our team could assist you promptly and make things a bit easier. Your kind words about our office and the service mean a lot to us. Take care!"
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Kristin Yost

December 29, 2025

5  out of  5
rating by Kristin Yost
"This office is incredible. Whether you are looking to add or remove services, need a copy of your insurance card or anything else that comes up they are always friendly and more than willing to help."
We responded:
"Thank you, Kristin, for your kind words about our office. We're glad to hear that our team has been helpful and friendly with your insurance needs. We appreciate your feedback!"
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Jacqualynn James

December 23, 2025

5  out of  5
rating by Jacqualynn James
"I love Tim and all the staff at my State Farm Insurance Agency. I have been a customer for nearly 15 years, and I would not change anything. The entire staff is pleasant and professional. I have had to make several claims and each time I can count on the staff to be helpful and sympathetic. Sometimes the reason for the claim has been stressful and Tim's team has always been there with a kind word and professional advice. I highly recommend Tim Peiffer's State Farm office."
We responded:
"Thank you, Jacqualynn, for your thoughtful review and for being with us for nearly 15 years. We're grateful for your trust and are always here to support you with helpful and professional service. Your recommendation means a lot to us. "
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Alexis

December 22, 2025

5  out of  5
rating by Alexis
"Priscilla was awesome! She helped me with my auto and homeowners insurance and even took the time to quote my business insurance. She was clear, helpful, and made everything so easy. Highly recommend!"
We responded:
"Your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
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Natalie

December 22, 2025

5  out of  5
rating by Natalie
"As someone new to insurance, I really appreciated how Priscilla broke everything down in a way that was easy to understand. She was kind, professional, and always available when I had questions. Great experience overall!"
We responded:
"Thank you, Natalie, for sharing your experience! We're glad to hear that Priscilla was able to make the process clear and accessible for you. It's great to know she was there to help whenever you needed. "
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Braxton Lacy

December 19, 2025

5  out of  5
rating by Braxton Lacy
"Priscilla made cancelling my renter's policy require zero effort on my end. Tim called me right when he took over as my agent on a policy I was already enrolled in, and I told him we probably do have some things to discuss but I don't have the time and I would call him when I did. I think he called one more time like 3 months later and was pretty courteous about me once again giving him the "I'll call you" treatment and the fact that he hasn't bothered me since is part of why my future policies will likely go to State Farm (somewhat) regardless of pricing. Honestly Tim and Priscilla are just examples of the consistent white glove service I've experienced while with State Farm. You guys need to poach J. Jonah Jameson as your spokesman though. THAT would get me pay a higher premium."
We responded:
"Thank you, Braxton, for sharing your experience with us. It's great to hear that Priscilla made the cancellation process effortless and that Tim's approach has been respectful and accommodating. We appreciate your loyalty and the creative suggestion about J. Jonah Jameson!"
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Susan Kline

December 10, 2025

5  out of  5
rating by Susan Kline
"Needed to change car insurance to delete old and add new vehicle. Amy was very helpful and the update was done quickly. She also made a note to call in the new year to review all my insurance. I’ve been a customer of Tim Peiffer Insurance since 2011 and have always received excellent service."
We responded:
"Thank you, Susan, for your feedback and for being a loyal customer since 2011. We're glad Amy could assist you efficiently with your car insurance update and that you're satisfied with our service. We look forward to reviewing your insurance in the new year. "
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Richard Vongnakhone

October 16, 2025

5  out of  5
rating by Richard Vongnakhone
"Vylunda is absolutely amazing! She’s always so kind, patient, and quick to help with anything I need. She takes the time to explain every detail and makes sure I understand my coverage. It’s rare to find someone who genuinely cares like she does. Highly recommend working with her!"
We responded:
"We appreciate you, Richard! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
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Ven (VKVK)

September 28, 2025

5  out of  5
rating by Ven (VKVK)
"I had the pleasure of working with Vylunda in regard to my life insurance policy, and I cannot say enough positive things about her professionalism, dedication, and outstanding work ethic. From the start, Vylunda was incredibly knowledgeable and patient by taking the time to explain every aspect of the policy in clearterms. She made what can often feel like a complicated and overwhelming process feel simple and manageable. Her attention to detail and ability to anticipate questions before I even asked them showed just how experienced and client-focused she truly is. What stood out most was her genuine care and commitment to making sure I had the right coverage to protect my family's future. She followed up consistently, ensured every document was handled correctly, and always made herself available to answer any concerns I had — never making me feel rushed or like "just another client." Vylunda is a true asset to the insurance profession, and I’m grateful for the exceptional service she provided. I highly recommend her to anyone seeking guidance with life insurance or any other policy needs. Her professionalism, warmth, and integrity set her apart. Thank you, Vylunda, for making such an important process feel so smooth and secure."
We responded:
"Thank you, Ven, for your thoughtful review. We're delighted to hear about your positive experience with Vylunda and her dedication to ensuring you felt informed and supported. Your recommendation means a lot to us. "
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2321 Market street

September 18, 2025

5  out of  5
rating by 2321 Market street
"Knowledge and efficient. Great to work with along with Fair pricing. I would recommend."
We responded:
"Thank you for your feedback! We're glad to hear you found our team knowledgeable and efficient. Your recommendation means a lot to us."
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Sandy Mai

September 17, 2025

5  out of  5
rating by Sandy Mai
"Had the pleasure of speaking to Vylunda, very professional and caring! She handle the call with patience, answer questions thoroughly, and make sure all my questions were answered. Quick, reliable, and genuinely attentive service. She also took care of my payment and I was very satisfied with her customer service."
We responded:
"Thank you, Sandy, for your kind words about your experience with Vylunda. We're glad to hear she provided you with professional and attentive service. Your feedback is greatly appreciated."
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Leena Naly

August 26, 2025

5  out of  5
rating by Leena Naly
"I’ve had the pleasure of working with Vylunda at State Farm, and she is truly outstanding. As an account representative, she goes above and beyond to make sure every detail is handled with care. She is professional, knowledgeable, and always takes the time to explain options clearly so you feel confident in your decisions. What really stands out about Vylunda is her genuine dedication to helping people—she doesn’t just treat you like another customer, she treats you like family. Whether it’s answering questions, helping with policy changes, or finding the best solutions, she makes the whole process easy and stress-free. If you’re looking for someone reliable, friendly, and committed to excellent service, I highly recommend working with Vylunda at State Farm."
We responded:
"Thank you, Leena, for your kind words about Vylunda. It's great to hear that her dedication and professionalism have made such a positive impact on your experience. We appreciate your recommendation and look forward to continuing to serve you."
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Heath Slagle

August 20, 2025

5  out of  5
rating by Heath Slagle
"I made a mistake on a payment. Amy took care of the issue, giving me updates until the mistake was resolved. Thanks, Amy"
We responded:
"Thank you, Heath, for your feedback. It's great to hear that Amy was able to assist you and keep you informed throughout the process. We appreciate your trust in us."
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Michelle Gould

August 6, 2025

5  out of  5
rating by Michelle Gould
"We love State Farm ! Amy was so helpful and kind & made our moving transition so easy! We highly recommend them to anyone and everyone!"
We responded:
"Thank you, Michelle, for your fantastic feedback! We're glad Amy could assist you during your move and make the process smooth. Your recommendation means a lot to us. Take care! "
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Pranay Janagam

August 4, 2025

5  out of  5
rating by Pranay Janagam
"It's been since 2yrs that i am taking insurance in statefarm(camphill) Branch. I love their service, very kind and they quickly respond when needed. Too good Service."
We responded:
"Thank you, Pranay, for your feedback and for being with us for the past two years. We're glad to hear that our team at the Camp Hill branch has been able to meet your needs. We look forward to continuing to serve you."
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Nathan Stahlman

July 25, 2025

5  out of  5
rating by Nathan Stahlman
"Amy is the best! She is very good at understanding, explaining, and helping you do things the right way."
We responded:
"Thank you, Nathan, for your feedback! We're glad to hear that Amy was able to assist you effectively. Your support means a lot to us. "
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Deb G

July 21, 2025

5  out of  5
rating by Deb G
"Jared did an excellent job taking care of our insurance needs. He was swift in getting our rental car insurance added and did a great job explaining the process."
We responded:
"Thank you, Deb, for your feedback! We're glad to hear that Jared was able to assist you efficiently with your rental car insurance and provide clear explanations. If you have any more questions or need further assistance, feel free to reach out."
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Gary

July 17, 2025

5  out of  5
rating by Gary
"Our Service with State Farm was always handled professionally, And handled Swiftly and efficiently. Our agent Amy always makes you feel No. 1 Tim Peiffer always made sure we were never taken for granted, and at our age this is very important."
We responded:
"Thank you, Gary, for your thoughtful review. It's great to hear that we have made you feel valued and prioritized. We appreciate your trust in us."
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Josh Porlier

July 16, 2025

5  out of  5
rating by Josh Porlier
"I’ve been working with State Farm and Amy Lightner for years has always given me the best deal and helped me find the best rate. Couldn’t recommend enough"
We responded:
"Thank you, Josh, for your feedback and for being a loyal customer. It's great to hear that Amy has been able to assist you in finding the best rates. We appreciate your recommendation! "
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Matt Fournier

July 16, 2025

5  out of  5
rating by Matt Fournier
"Tim's office has the best people working there they are always a great help in anyway that you need and I would recommend this office to anybody I know"
We responded:
"Thank you, Matt, for your generous review. We're glad to hear that our team has been helpful to you. Your recommendation means a lot to us. Take care!"