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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of d b

d b

April 3, 2026

5  out of  5
rating by d b
"I have been a long-time customer for 20+ years. Every time I have ever called the office for whatever reason, whether it's to file a claim, update my policy for a new car, or just to ask a general question...every person in this office has helped me. They answer all of my questions and I always feel like I am talking to a friend."
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Amber Blair

April 1, 2026

5  out of  5
rating by Amber Blair
"The team here is very responsive and takes the time to answer your questions and look at your options. They put in the effort to customize and optimize your coverage."
We responded:
"Thank you, Amber, for your thoughtful review. We're glad to hear that our team's responsiveness and dedication to customizing your coverage met your expectations. Your feedback is greatly appreciated. "
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BRUCE BARON

April 1, 2026

5  out of  5
rating by BRUCE BARON
"Need some digital wizard help getting qualified for discount. Called. Stopped by. Helped. All set now. And free Easter Eggs. Great people who know how to help."
We responded:
"Thank you, Bruce, for sharing your experience! We're glad to hear that our team was able to assist you with the discount qualification and that you enjoyed the Easter Eggs. Your support means a lot to us. "
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Joyce Foultz

April 1, 2026

5  out of  5
rating by Joyce Foultz
"We have been with them for over 10 years now and have always had great service. We highly recommend them."
We responded:
"Thank you, Joyce, for your loyalty and for recommending us. We're glad to hear that you've consistently received great service over the years. Your support means a lot to us."
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Arcelia Marquez

March 31, 2026

5  out of  5
rating by Arcelia Marquez
"I love my insurance, they all take care of me n my needs. Bundle away"
We responded:
"Thank you, Arcelia, for your feedback! It's great to hear that our team is meeting your needs and that you're enjoying the benefits of bundling. We're here whenever you need us."
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carlos Cortez

March 31, 2026

5  out of  5
rating by carlos Cortez
"Execelente servicios"
We responded:
"Gracias, Carlos, por tu comentario sobre nuestro servicio. Nos alegra saber que tu experiencia fue excelente. Si necesitas algo más, estamos aquí para ayudarte."
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Shanayia

March 31, 2026

5  out of  5
rating by Shanayia
"Working with Priscilla was amazing!!! She was very knowledgeable. She was able to break down information in a way that was easy to understand. She was also very responsive to our questions. She is amazing!"
We responded:
"Thank you, Shanayia, for your kind words about working with Priscilla. We're glad to hear she was able to provide clear and responsive service. Your feedback is greatly appreciated. "
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Peter Ubietu

March 28, 2026

5  out of  5
rating by Peter Ubietu
"Priscilla was very friendly. She took her time to carefully resolve the issue I brought before her."
We responded:
"Thank you, Peter, for sharing your experience. We're glad to hear that Priscilla was able to assist you with care and attention. Your feedback is greatly appreciated. "
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Marisol E. Leasure

March 19, 2026

5  out of  5
rating by Marisol E. Leasure
"Hola. Me siento muy contenta por pertenecer ahora a la familia State Farm , digo familia porque asi me hace sentir Priscilla ella es muy amable y dulce preocupada de nosotros . Y tambien contenta por los cuidados que nos da State Farm al ayudarnos a controlar todos nuestros movimientos al conducir . Ojala estemos mucho tiempo juntos. Gracias."
We responded:
"Gracias, Marisol, por tus amables palabras. Nos alegra saber que Priscilla te ha hecho sentir parte de nuestra familia y que te sientes bien cuidada por nuestros servicios. Esperamos seguir acompañándote por mucho tiempo. ¡Saludos!"
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Michelle Fisher

January 30, 2026

5  out of  5
rating by Michelle Fisher
"I wrote my initial review six years ago and I am coming back to say I appreciate Tim and Amy even more today! Amy is my go to and always goes above and beyond for me and all the members of my family! We have many different policies - renters, home owners, car and life! The products and services they give us are the absolute best! And their customer service cannot be beat! Here was my original review! While I have been a State Farm customer for years, I recently change my agent to Tim. I could not recommend him more highly. We did an insurance "check up" and updated multiple policies to get the best coverage at reasonable prices. Tim was patient and kind and answered so many of my questions before I even had the chance to ask him. It was very obvious that he has my best interest at heart. In this day and age, such commitment to customers is a rare find and so appreciated."
We responded:
"Thanks so much for your kind words!"
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Colleen Elias

January 9, 2026

5  out of  5
rating by Colleen Elias
"I've been with Tim and his staff for a year and a half. I have auto, home owners and an instrument insured with State Farm. Any questions I have they respond right away and there is a yearly review to go over all the coverage that you have to make sure there is not a need for changes."
We responded:
"Thank you, Colleen, for sharing your experience with us over the past year and a half. We're glad to hear that our team has been responsive to your questions and that the yearly review process has been beneficial for you. Your trust in us for your auto, home, and instrument insurance means a lot. "
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ronald saxe

January 7, 2026

5  out of  5
rating by ronald saxe
"I was looking to save some money on car insurance and remembered there was a State Farm office right down the road. I filled out the info on line for a quote and requested Tim Peiffer Insurance as my agent. I was contacted by Priscilla, who is just awesome. I scheduled an appointment with her and she got me all squared away. An awesome experience! Go see these folks, they'll do you right!"
We responded:
"Thank you, Ronald, for sharing your experience! We're glad Priscilla was able to assist you and help you save on your car insurance. We appreciate your recommendation and look forward to serving you in the future. "
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Mandala Meals

December 30, 2025

5  out of  5
rating by Mandala Meals
"Easy and simple getting policies set up. Priscilla was very helpful and patient when I didn’t have all the information together that I needed. All of the staff is kind and very helpful anytime I’ve had a question."
We responded:
"Thank you, Mandala Meals, for your feedback! We're glad to hear that Priscilla and the team were able to assist you effectively. Your support means a lot to us. "
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Trudy Gale

December 30, 2025

5  out of  5
rating by Trudy Gale
"Great team of people who are customer service driven. We’ve been with this office for several years and have no complaints. Keep up the great work!!!"
We responded:
"Thank you, Trudy, for your kind words and for being with us for several years. We're grateful for your support and are committed to maintaining the level of service you appreciate. Your feedback means a lot to our team. "
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Bill Freundel

December 30, 2025

5  out of  5
rating by Bill Freundel
"Most competent and friendly service. It was a real pleasure working with this agency"
We responded:
"Thank you, Bill, for your kind words. We're glad to hear that you found our service competent and friendly. It was a pleasure working with you too. "
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Warren Folkes

December 30, 2025

5  out of  5
rating by Warren Folkes
"Very helpful excellent staff"
We responded:
"Thank you, Warren, for your kind words about our staff. We're glad to hear you found our team helpful. Your feedback means a lot to us."
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Vonda Green

December 29, 2025

5  out of  5
rating by Vonda Green
"November 2025 was a month of unfortunate events. Three family members had emergency visits or stays a the hospital. As stressful as that was, then my ball joint snapped. Called Tim Peiffers office and I was asked if I was safe and they sent a tow truck out. The driver was so nice. This was the easiest, nicest, service call I ever experienced. Great office, full of great people! Thank you!"
We responded:
"Thank you, Vonda, for sharing your experience during such a challenging time. We're glad to hear that our team could assist you promptly and make things a bit easier. Your kind words about our office and the service mean a lot to us. Take care!"
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Kristin Yost

December 29, 2025

5  out of  5
rating by Kristin Yost
"This office is incredible. Whether you are looking to add or remove services, need a copy of your insurance card or anything else that comes up they are always friendly and more than willing to help."
We responded:
"Thank you, Kristin, for your kind words about our office. We're glad to hear that our team has been helpful and friendly with your insurance needs. We appreciate your feedback!"
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Jacqualynn James

December 23, 2025

5  out of  5
rating by Jacqualynn James
"I love Tim and all the staff at my State Farm Insurance Agency. I have been a customer for nearly 15 years, and I would not change anything. The entire staff is pleasant and professional. I have had to make several claims and each time I can count on the staff to be helpful and sympathetic. Sometimes the reason for the claim has been stressful and Tim's team has always been there with a kind word and professional advice. I highly recommend Tim Peiffer's State Farm office."
We responded:
"Thank you, Jacqualynn, for your thoughtful review and for being with us for nearly 15 years. We're grateful for your trust and are always here to support you with helpful and professional service. Your recommendation means a lot to us. "
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Alexis

December 22, 2025

5  out of  5
rating by Alexis
"Priscilla was awesome! She helped me with my auto and homeowners insurance and even took the time to quote my business insurance. She was clear, helpful, and made everything so easy. Highly recommend!"
We responded:
"Your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
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Natalie

December 22, 2025

5  out of  5
rating by Natalie
"As someone new to insurance, I really appreciated how Priscilla broke everything down in a way that was easy to understand. She was kind, professional, and always available when I had questions. Great experience overall!"
We responded:
"Thank you, Natalie, for sharing your experience! We're glad to hear that Priscilla was able to make the process clear and accessible for you. It's great to know she was there to help whenever you needed. "
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Rebecca Pantoja

December 19, 2025

5  out of  5
rating by Rebecca Pantoja
"Thank you to Amy for being kind and helpful."
We responded:
"Thank you, Rebecca, for acknowledging Amy's kindness and helpfulness. We're glad she could assist you. Your feedback means a lot to us. "
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Braxton Lacy

December 19, 2025

5  out of  5
rating by Braxton Lacy
"Priscilla made cancelling my renter's policy require zero effort on my end. Tim called me right when he took over as my agent on a policy I was already enrolled in, and I told him we probably do have some things to discuss but I don't have the time and I would call him when I did. I think he called one more time like 3 months later and was pretty courteous about me once again giving him the "I'll call you" treatment and the fact that he hasn't bothered me since is part of why my future policies will likely go to State Farm (somewhat) regardless of pricing. Honestly Tim and Priscilla are just examples of the consistent white glove service I've experienced while with State Farm. You guys need to poach J. Jonah Jameson as your spokesman though. THAT would get me pay a higher premium."
We responded:
"Thank you, Braxton, for sharing your experience with us. It's great to hear that Priscilla made the cancellation process effortless and that Tim's approach has been respectful and accommodating. We appreciate your loyalty and the creative suggestion about J. Jonah Jameson!"
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Susan Kline

December 10, 2025

5  out of  5
rating by Susan Kline
"Needed to change car insurance to delete old and add new vehicle. Amy was very helpful and the update was done quickly. She also made a note to call in the new year to review all my insurance. I’ve been a customer of Tim Peiffer Insurance since 2011 and have always received excellent service."
We responded:
"Thank you, Susan, for your feedback and for being a loyal customer since 2011. We're glad Amy could assist you efficiently with your car insurance update and that you're satisfied with our service. We look forward to reviewing your insurance in the new year. "
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Richard Vongnakhone

October 16, 2025

5  out of  5
rating by Richard Vongnakhone
"Vylunda is absolutely amazing! She’s always so kind, patient, and quick to help with anything I need. She takes the time to explain every detail and makes sure I understand my coverage. It’s rare to find someone who genuinely cares like she does. Highly recommend working with her!"
We responded:
"We appreciate you, Richard! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "